01-03-2006, 07:39 PM
I fly often for work, and all airlines suck. However, Westjet is the best in Canada by a country mile. (Which as we all know, is 2.97 city miles.)
In November, Air Canada bumped me off a flight even though I had a reserved seat. They offered me a $200 voucher off my next flight, which does me no good at all as I don't pay for my travel. The friendly customer service agent, when asked, informed me that there was no one with whom I could take it up.
"You mean there is no telephone number for anyone in customer service at Air Canada?" I asked.
"That's right," said he.
My most recent flight on Air Canada was cancelled due to weather after I checked in, which I discovered only by accident. They didn't feel it necessary to announce the cancellation to those of us sitting in the lounge.
In November, Air Canada bumped me off a flight even though I had a reserved seat. They offered me a $200 voucher off my next flight, which does me no good at all as I don't pay for my travel. The friendly customer service agent, when asked, informed me that there was no one with whom I could take it up.
"You mean there is no telephone number for anyone in customer service at Air Canada?" I asked.
"That's right," said he.
My most recent flight on Air Canada was cancelled due to weather after I checked in, which I discovered only by accident. They didn't feel it necessary to announce the cancellation to those of us sitting in the lounge.