[sadohert]

Anyone else sitting on the phone on hold with TM customer service regarding the presale gong show this morning? There have been some posts about people being on hold for upwards of an hour, and some people mentioning that names and numbers are taken with the possibility of a phone call later today from someone at TM. I just started on hold 5 minutes ago...anyone else sitting there on hold? Any other useful info to report? I was fortunate to get tickets, but had to use a visa from a person that wasn't planning to go (my wife).

[redhill]

prett sure i read early in the other thread... two tickets only and must show

I.D. ( the person with their name on the CC ) in order to take possesion of the tickets

[sadohert]

prett sure i read early in the other thread... two tickets only and must show

I.D. ( the person with their name on the CC ) in order to take possesion of the tickets

Yeah, I read that too... hoping MAYBE the fiasco will at LEAST help my chances of switching the card number associated with the ticket pickup.

Still the same Kenny G garbage as I sit here on hold.

[sadohert]

Just got through. Dude sounds like he's been chewed out for the last 2.5 hours. He is able to get teh card switched around for me, which is good. He mentioned that names and emails were being recorded, but I don't have much faith in people hearing back.

Brutal