[wpghipfan]

Hey folks...

I turn my computer on this morning, and all of a sudden, it is not reading my DVD-RAM device. When I troubleshoot it, it says it can detect the driver, but not hte device itself. I opened the tower up, and everything is still plugged in where it should be. Any thoughts/advice on how to get it working again??

Rory
Halifax

[highlander]

Try removing the device all together from the device manager and restarting the computer and letting it (windows xp?)detect and reinstall the device and drivers by itself.

High

[wpghipfan]

heya Darren... thanks for the reply... I did what you suggested, but I'm still getting the same thing... the computer detected the "new hardware", DVD-RAM and CD-ROM, but it is still not working... any other thoughts?

Rory

[KittieKatFish]

Did you purchase and install the dvd drive after you bought your computer? Do you have both dvd and cd drives? Are your jumper settings correct - i.e., master & slave?

[ron]

rory try a system restore to a point that it did work that might help

ron

[scottitude]

If the system restore didn't work Rory, you may want to go the drive/PC manufactuer's website and download the latest drivers or any updates they may have. I once had a similar problem and installing the current driver resolved it.

[wpghipfan]

You all are great friends!!! I got it up and running, thanks to everyone who replied!! OK, back to burning DVD B&P's!!

Rory
Halifax