06-20-2011, 11:06 PM
Stayhip Wrote:hip Wrote:Here's my sad story,
e-mail to ticketbreak and their reply below.
To: Support Account
Subject: Hip Tickets
Good morning,
30 minutes with 1 pair of tickets in my cart and you won't take my money, I have never had problems with any other service. Please review and reply ASAP, I'm very disappointed and not impressed at all. I wasted 30 minutes for absolutely nothing. I need a response here.
Regards,
Mike
Response:
From: Support Account <support@ticketbreak.com>
Date: Wed, 15 Jun 2011 14:05:43
To: mike
Subject: RE: Hip Tickets
Hello Mike,
When transactions are not successful it is due to a reason with your financial institution. TicketBreak has no control over approvals and declines, we are strictly told if the transaction was successful or not.
Avery
Customer Service Representative
TicketBreak Ltd. (A Division Of MapleCore)
Nice, so I call Visa to investigate further and they tell me that the transaction was completed and reversed TWICE??? I e-mailed ticketbreak-my heart back escalating and requesting Management contact me. Basically, I'm Pissed!
I was already going to be in Peterborough visiting with my Customer and the friend I was going to invite with me told me today when I enlightened him that he was going to be in Peterborough on the 21st also, go figure EH!
Anyways, enjoy the show to all that are attending, see you in the Cage.
Mike
So I'm curious...did you email ticketbreak again with the info Visa gave you?
I did, and I received a very professional response. Too busy and tired give the details, but will another time. I dropped it after that, need to verify something with Visa.
Enjoy the show and just in case there is a last minute ticket, please call me at 416-567-6447 and I will see where the day has taken me.
Mike